Returns & Exchanges
Because every item is made to order, we are not able to accept returns or exchanges for a change of mind, or for size and color choices. Please check the size chart on each product page before ordering. If you are between sizes, we recommend sizing up on sweatshirts.
Damaged, defective or wrong items
If your order arrives damaged, misprinted, or you receive the wrong item, we will replace it at no cost. Email us within 30 days of delivery with your order number and a photo of the issue, and we will get a replacement into production right away. No need to send anything back.
Lost packages
If tracking shows your package as delivered but you cannot find it, check with neighbors and your local carrier first. If it does not turn up within 3 days, email us and we will help sort it out.
Digital guides
Digital downloads are delivered instantly and are non-refundable. If you have trouble accessing your file, email us and we will send it directly.
Cancellations
Orders go into production quickly. If you need to cancel or change a size, email us within 2 hours of ordering and we will do our best to catch it before printing starts.
Contact: summerlinnunn@gmail.com